Contact Our Support Team
We provide comprehensive customer support across all gaming platforms and services. Our multilingual team operates throughout the week, addressing account issues, payment queries, responsible gaming concerns, and technical difficulties. We maintain the highest standards of confidentiality and data protection in accordance with UK gambling regulations and GDPR requirements.
Communication Channels & Response Times
Choose your preferred contact method based on urgency and complexity. Each channel is monitored by qualified representatives trained in player protection protocols and dispute resolution.
- Online chat support available 24/7 for immediate assistance with account access and general inquiries
- Email support at [email protected] for detailed complaints and formal documentation
- Telephone support at +44 20 7946 0958 for urgent matters during business hours
- Response guarantee within 24 hours for all submitted inquiries
Support Categories & Preparation
Before contacting us, prepare relevant information for faster resolution.
- Account and verification issues require your username and registration email
- Payment problems need transaction reference numbers and payment method details
- Responsible gaming support includes self-exclusion and deposit limit requests
- Technical issues benefit from device type and browser information
Last updated: January 9, 2026