Cookie Policy
This Cookie Policy explains how our online gambling platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain security, and comply with applicable gaming regulations in the United Kingdom. We are committed to transparency regarding our data collection practices and provide you with comprehensive information about how these technologies function on our website. By accessing and using our services, you acknowledge that you have read and understood this policy. Last updated: January 18, 2026.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information about your browsing behaviour, preferences, and interactions with our platform. Cookies are created by the website server and sent to your browser, where they are stored locally. Each time you return to our site, your browser sends these cookies back to our servers, allowing us to recognize you and retrieve relevant information about your previous activities. Cookies play a fundamental role in delivering personalised gaming experiences and ensuring the smooth functionality of our online casino platform.
Types of Cookies We Use
Our platform utilises several categories of cookies to serve different purposes and enhance your overall user experience. Understanding these different types helps us explain why each is necessary for our operations and your gaming enjoyment.
- Session Cookies – These temporary cookies are deleted automatically when you close your browser. They maintain your login status during your gaming session and enable seamless navigation between pages without requiring repeated authentication.
- Persistent Cookies – These cookies remain on your device for an extended period, even after you close your browser. They help us remember your preferences, gaming history, and account information for future visits.
- First-Party Cookies – Created and controlled directly by our website, these cookies allow us to maintain essential functionality and personalise your experience across our platform.
- Third-Party Cookies – Set by external partners and service providers, these cookies facilitate payment processing, fraud detection, and analytics that help us improve our services.
- Strictly Necessary Cookies – These essential cookies enable basic platform functions such as security protocols, payment transactions, and age verification compliance with UK gambling regulations.
- Analytical Cookies – These tracking cookies gather data about how players interact with our website, including which games are most popular and how users navigate our platform.
- Marketing Cookies – These cookies track your behaviour across different websites to deliver targeted promotional content and measure the effectiveness of our advertising campaigns.
- Preference Cookies – These cookies remember your chosen settings, such as language preferences, sound options, and display preferences, ensuring a customised experience on subsequent visits.
Purpose of Cookie Usage
Cookies serve multiple critical purposes on our online gambling platform. We use them to authenticate your identity, secure your account against unauthorised access, and prevent fraudulent activities. Cookies enable us to remember your login credentials, game selections, and account balance, eliminating the need for repetitive data entry. They also facilitate responsible gambling features by tracking session duration and helping us implement self-exclusion and deposit limit tools effectively. Additionally, cookies assist us in complying with UK Gambling Commission requirements regarding age verification, player protection, and regulatory reporting. Our analytics cookies help us understand player behaviour patterns, identify technical issues, and optimise our platform’s performance.
Specific Cookies on Our Platform
Our platform employs various specific cookies tailored to gambling operations and player safety. Authentication cookies verify your identity and maintain your logged-in status throughout your session. Payment processing cookies securely handle transaction data and communicate with our payment service providers. Responsible gambling cookies monitor your play patterns, track session duration, and support the functionality of betting limits and self-exclusion tools. Security cookies detect suspicious account activities and fraudulent attempts, protecting both your information and our platform’s integrity. Personalisation cookies remember your game preferences, language selection, and interface customisations. Performance cookies measure page load speeds, identify broken links, and track technical errors that might affect your gaming experience. Advertising cookies enable us to present relevant promotions and measure how effectively our marketing campaigns reach potential players.
Third-Party Services and Cookies
Our online casino integrates with several trusted third-party service providers who may set their own cookies on your device. These partners include payment processors, identity verification services, fraud detection providers, and analytics platforms. Payment gateway cookies ensure secure transmission of financial information and prevent duplicate transactions. Identity verification services use cookies to confirm your age and location compliance with UK gambling regulations. Fraud detection cookies analyse patterns to identify and prevent suspicious activities. Analytics partners like Google Analytics use cookies to generate reports about website traffic and user behaviour. We carefully select all third-party partners based on their security standards and compliance with data protection regulations. These external providers are contractually obligated to use cookies only for specified purposes and must comply with the same data protection standards we uphold.
Managing Your Cookie Preferences
You maintain significant control over cookie settings on our platform. During your first visit, you will be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences. You can modify these settings at any time through your account preferences section. Our cookie management centre provides detailed information about each cookie category and allows you to enable or disable them based on your comfort level. However, disabling strictly necessary cookies may impair certain platform functions, particularly security features and payment processing. We recommend keeping essential cookies enabled to ensure optimal platform functionality and account security. Your cookie preferences are stored in a preference cookie, so your choices persist across multiple visits unless you clear your browser data.
Browser-Level Cookie Control
All modern web browsers provide built-in tools for managing cookies independently of website settings. You can adjust your browser’s cookie settings to block all cookies, accept only first-party cookies, or enable privacy mode that automatically deletes cookies when you close your browser.
- Google Chrome – Access Settings, click Privacy and Security, select Cookies and Site Data, and choose your preferred cookie management option.
- Mozilla Firefox – Navigate to Preferences, select Privacy & Security, scroll to Cookies and Site Data, and adjust your cookie blocking level.
- Apple Safari – Go to Preferences, click Privacy, and select your cookie handling preference from the available options.
- Microsoft Edge – Open Settings, select Privacy and Services, find Cookies and Site Data, and configure your preferred settings.
- Opera Browser – Access Preferences, select Privacy and Security, locate Cookies, and choose your desired cookie management level.
Data Retention and Cookie Lifespan
Different cookies have different lifespans based on their function. Session cookies typically expire when you close your browser, usually lasting minutes to hours. Persistent cookies may remain on your device for days, weeks, months, or even years depending on their purpose. Authentication cookies generally last between one and thirty days, balancing security with user convenience. Analytical cookies often persist for six months to two years, allowing us to compile meaningful usage statistics. Marketing cookies may have longer lifespans, up to two years, to enable cross-site tracking for advertising purposes. Security and fraud prevention cookies are maintained as long as necessary to detect patterns and prevent abuse. You can manually delete cookies at any time through your browser settings, though this may temporarily disrupt your user experience until new cookies are created. We regularly review our cookie retention practices to ensure we do not maintain cookies longer than necessary for their intended purpose.
Your Rights and Control Options
Under UK data protection law and gambling regulations, you have several rights regarding cookies and tracking technologies. You have the right to informed consent before non-essential cookies are placed on your device. You may withdraw your consent at any time through our cookie management centre or by modifying your browser settings. You have the right to request information about what cookies are stored on your device and how we use them. You can exercise your right to be forgotten by requesting deletion of your account and associated data, which includes any persistent cookies linked to your identity. You have the right to object to marketing cookies and opt out of targeted advertising. You may request access to your personal data collected through cookies by submitting a data subject access request. You can lodge complaints with the UK Information Commissioner’s Office if you believe our cookie practices violate data protection regulations. These rights empower you to control your online privacy and personalise your interaction with our platform.
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our technology, business practices, or applicable legal requirements. Updates may occur due to introduction of new cookies, modifications to existing cookie practices, changes in third-party service providers, or amendments to UK gambling and data protection regulations. When we make material changes, we will notify you prominently and request your renewed consent if necessary. Your continued use of our platform after policy updates constitutes your acceptance of the revised terms. We recommend reviewing this policy periodically to stay informed about our current practices. Previous versions of this policy are available upon request. Significant changes will be communicated through email notifications and prominent announcements on our website.
Contact and Compliance Information
If you have questions about our cookie practices, wish to exercise your privacy rights, or require assistance managing your preferences, our dedicated compliance team is available to assist you. You can contact our Data Protection Officer through our website’s contact form or by submitting a formal request to our registered address in the United Kingdom. We maintain compliance with all UK Gambling Commission requirements regarding data handling and player protection. Our platform adheres to the General Data Protection Regulation and the UK Data Protection Act 2018. For complaints regarding our cookie practices or data handling, you may contact the Information Commissioner’s Office directly. We ensure all inquiries are addressed promptly and professionally. Our commitment to transparency and compliance extends to every aspect of our operations, including our comprehensive cookie practices.